Positive Reviews
positive:
Comfortable and spacious rooms
Guests love the well appointed and spacious rooms in this hotel. The rooms offer many amenities, including a fridge and microwave. Wi-Fi worked great for most. Cleanliness was very good and housekeeping services were on point. Guests felt they received a good value for the money.
positive:
Very nice staff
Guests described the customer service as professional and friendly. The staff is there 24 hours and able to answer questions or help you with small issues. Guests felt well taken care off, especially as the staff was checking in with them on their own if everything was to their satisfaction.
positive:
Free food is great
Guests liked the free hot and cold breakfast provided by the hotel. They offer a great variety, making sure that things are fresh and replenished often. Guests also took advantage of the evening reception with free hot snacks and drinks, which they felt was a great perk.
Negative Reviews
negative:
Family-friendly hotel not for everybody
This hotel seems to host a lot of families, and guests had sometimes some issues with it, feeling that some kids were not supervised and running around. The pool area can also get quite crowded and a bit rowdy due to this.
negative:
Some noise is possible
Guests who had rooms towards the interstate had noise problems, as the highway is quite busy. You might also encounter noise from other guests, especially if you face the pool area. Try to ask for a quiet location at check-in, they will accommodate requests when available.
negative:
Soft beds not to everybody’s liking
While some guests loved the beds, others felt the mattresses were too soft. This is a very individual preference, so if you like your mattress on the hard side, the beds here will not be what you expected.