Hotel DoubleTree by Hilton San Antonio Downtown (San Antonio, USA)

The staff at the hotel got excellent comments across a number of reviews. These comments mentioned how friendly, professionally trained and courteous staff were in ensuring that guests had a positive experience at the hotel.

Guests who ate breakfast at the restaurant left very favorable reviews about the very tasty food. Other guests who dined in the evening were also pleasantly surprised by the thoughtful menu and deliscious food.

The shuttle service will take you anywhere that you want to go within about a 10 minute radius from the hotel and this includes to the famous River Walk. Many guests who used this service would highly recommend parking and leaving the car and jumping on the shuttle to enjoy a few beverages out and about in San Antonio.

Some guests found the state of their rooms a little under whelming, coming across mold in bathrooms, unpleasant musty smells and stains on furniture, carpet and on some linens. These guest would not stay again as this was not what they expected from a Doubletree.

Some previous guests to the hotel commented that they were a little taken aback that they had to pay for additional amenities such as parking and the use of a refrigerator as they felt that these costs should have been included in the room tariff.

Some guests were disappointed that the Doubletree charged to access Wi-Fi. These guests expressed their frustration that in this day and age where Wi-Fi is free in public spaces throughout modern cities, that it baffles them why they are paying for a service in an upscale hotel particularly in this price point.