Hotel DoubleTree by Hilton Queenstown (Queenstown, New Zealand)

A number of previous visitors to the hotel raved about the excellent nights sleep they got during their stay, owing much of their excellent slumber to the comfortable beds and pillows; which many people remarked were some of the most comfortable they have ever slept on.

Guests who stayed here particular to take advantage of the activities in the nearby mountains were very happy with the views from their rooms. Many described the mountain vistas which gave guests a serene relaxed feeling, others where blown away by the awesome views.

The staff at the hotel are consistently described as superb and for being friendly and courteous. Guests also commented that they would go above and beyond to ensure that guests were happy during their stay.

Guests complained for the room rate paid they were expecting a little more space in their room. Guests also commented that as well as feeling that the rooms were overly small that the balconies where also extra tiny which did not give them a feeling of space during their stay.

Guests who rely on Wi-Fi to surf the net and/ or communicate with friends and family whilst on vacation where not at all happy that there was no free service at the resort; unless of course you were a member of the honours program.

A number of guests had the unfortunate timing of staying at the hotel during a period of significant construction that was occurring on an adjoining property and complained about the noise from the heavy earth moving equipment which disrupted their stay.