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    Hotel DoubleTree by Hilton Houston Brookhollow (Houston, USA)

    Hotel DoubleTree by Hilton Houston Brookhollow (Houston, USA)

    About DoubleTree by Hilton Houston Brookhollow

    Top amenities

    • WiFi in lobby
    • WiFi in rooms(Unavailable)
    • Pool
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    • LocationGood  7.9 / 10
    • RoomsOkay  6.5 / 10
    • ServiceGood  7.9 / 10

    Positive Reviews

    positive:

    Explore Houston easily and efficiently

    One of the assets of this hotel is definitely the free shuttle service. This makes the budget travelers even happier. There are several trips each day, and the shuttle can take you to interesting places within an eight-kilometer radius.

    positive:

    Staffs are extremely helpful and professional

    The highlight of hotels under this chain is clearly the staff. Any hotel bearing the same name offers exemplary customer service, and this property is among the best of them. For example, if the staff sees that you are tired, they will ask if you need a massage and contact the local establishments offering the service.

    positive:

    Hotel's happy hour is very refreshing

    During Crowne Plaza Northwest Brookhollow's happy hour, you are given free and invigorating beverages. This is indeed a great chance for you to bond with your family and friends. Moreover, the taste of the drinks is highly satisfactory.


    Negative Reviews

    negative:

    Towels offered are quite discouraging

    You are supplied by towels upon arrival. However, there are times when they are a bit damp or have minor stains. They are not that thick too. Thus, you are advised to bring your own towel. If not, you just can buy at the stores near the hotel for more convenience.

    negative:

    Noise may enter the rooms

    The traffic can get heavy sometimes so you can hear some noise at night. However, it is not that intense most of the time. In addition, you are encouraged to choose the rooms on the upper floors. If not, you can close the windows and wear earplugs before you sleep to minimize the noise.

    negative:

    Some drains are problematic

    Guests mentioned that there were times when the drains do not work properly. They absorb water slowly. If this is not fixed quickly, you can request to be transferred to another room.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Express check-in
    5. Lift
    6. Gym
    7. Parking
    8. Terrace
    9. Porter service
    10. Hotel bar
    11. Outdoor swimming pool
    12. Convenience store
    13. Conference rooms
    14. Non-smoking rooms
    15. PC with internet
    16. Restaurant
    17. 24-hour reception
    18. Snack bar
    19. Deck chairs
    20. Towels at the pool
    21. WiFi in public areas
    22. Room service
    23. Fax/Modem access
    24. Car hire
    25. Free WiFi (public areas)
    26. ATM
    27. Valet parking
    28. Pool
    29. Luggage storage
    30. Housekeeping
    31. Free WiFi
    32. Breakfast
    33. Kids' pool
    34. Regular disinfection
    35. Temperature screening
    36. Safe distance
    37. Online check-in/check-out
    38. New safety protocols
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible parking
    Room amenities
    1. Television
    2. Central heating
    3. Air conditioning
    4. Pay-TV
    5. Satellite TV
    6. Telephone
    7. Safe
    8. WiFi
    Sports facilities
    1. Pool table
    2. Golf course
    3. Fitness

    Contact

    12801 Northwest Freeway,  77040,  Houston,  USA
    Telephone: +1(713)4629977 | Fax: +1(713)6908098

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