Positive Reviews
positive:
Welcoming staff ensure a comfortable stay
The staffs never fail to make the guests feel that they are welcome to stay. They are professional in dealing with the guests' needs, and they ensure that everyone is provided with the service they deserve. Moreover, they are willing to go out of their way just to make sure that each guest is satisfied during their visit.
positive:
Easily accessible and convenient location
Hampton Inn Houston-Brookhollow is located just off a major road. Public transportation is easily accessible, making practically everything in the city near. Moreover, the immediate area is also composed of a number of restaurants and shopping establishments, allowing guests to have everything they need just a few steps away.
positive:
Spacious and relaxing rooms
All rooms are spacious and well maintained. A relaxing and comfortable stay is guaranteed. Moreover, the huge and cozy beds in each room ensure a great night's sleep, allowing you to prepare for a tiring day of traveling.
Negative Reviews
negative:
Hotel could get a bit noisy at times
Due to the hotel's convenient location, it could get a bit too noisy at times. This could be inconvenient, especially for those who are very sensitive to noise. You can choose rooms not facing the road to avoid this issue though.
negative:
Some rooms need renovation
Each room ensures comfort and relaxation. However, the hotel has been operating for a long time now, so some rooms are already be showing signs of age. Updating these rooms will guarantee better service and better satisfaction for future guests.
negative:
Issues with air conditioning may arise
All rooms are fully air-conditioned. However, some guests have complained about their rooms being too humid at times. Thus, upgrading the air conditioning units into the more modern ones will ensure better room temperature.