Hotel DoubleTree by Hilton Fresno Convention Center (Fresno, USA)

Many guests comment on the breakfast and other meals served at the hotels restaurant, saying the quality of the food is very high. The menu for all meals is well reviewed, with plenty of variety. Some guests were negative about the hotel but positive about the restaurant. A few reviewers even commend the hotel for serving the best food they have enjoyed at an accommodation provider.

Guests agree the service provided by the hotel is exceptional. A number of reviewers personally thank particular staff members by name, with every department from the wait staff to those on reception commended by different past guests.

While opinions of this hotel are mixed, overall it receives positive reviews for not only the food and service, but also for having clean, well-appointed rooms with useful inclusions such as coffee makers and televisions with many channels to choose from.

A number of reviewers say they felt the hotel is in need of an update. There are numerous complaints about the condition of rooms, with many guests highlighting broken fittings or the condition of furnishings in a negative manner.

Many past guests had trouble sleeping at this hotel due to the noise in the area and the poor sound insulation in the hotel, which meant several reviewers could hear noise from neighboring rooms.

Several reviewers say they felt unsafe walking around the area in which the hotel is located at night, while others avoided being on the street after dark altogether.