Hotel DoubleTree by Hilton Austin (Austin, USA)

A number of previous guests to the hotel thought that the Spanish inspired style of the hotel's architecture created a great atmosphere throughout, which set the tone for a pleasant stay.

A number of guest reviewers specifically mentioned how friendly and professional the staff at the the hotel were. It seems the smiles that beamed from staff were very appreciated by guests who felt welcomed which contributed to their overall positive stay.

The Courtyard Cafe was a hit with guests who commented on the excellent selection of food as well as its quality and taste. A number of guests also enjoyed their time unwinding in the lounge after a hard day of work.

Some guests expressed their frustrations in their reviews that parking, Wi-Fi and breakfast was not included in the standard room tariff and they had to pay extra for these amenities. A number of guest felt that at the very least, a hotel of this caliber would include complimentary Wi-Fi.

Some guest reviewers commented on the low standard of their accommodation in standard rooms, with common complaints being that the room was smelly and musty, that furniture was old and broken and that cleaning had not been undertaken to a proper standard.

Some previous guests to the hotel found it to be very noisy. For some it was a matter of timing with renovations occurring during their stay, for others the constant road noise from the traffic was very disruptive.