Hotel Days Inn by Wyndham Lanham Washington DC (Lanham, USA)

Many guests were very impressed with the hotel’s approach to safety. They mentioned that staff not only manned the reception desk around the clock, but that staff members were also posted on each floor. This gave guests an added sense of security, since they thought it unlikely that someone who was not registered as a guest would be able to roam around the hotel.

An extraordinary number of guests reported that they found the beds to be exceptionally comfortable. Considering the very small number of complaints, it seems that the hotel may actually have succeeded in selecting a mattress with truly broad appeal.

Guests who dined at the onsite restaurant were very happy with both the food and atmosphere, saying they didn’t even need to leave the building n order to eat very well.

Guests were not very happy with the cleanliness of their rooms on check-in, saying that cleaning was very slapdash, and the rooms should not have been released for occupation.

A number of guests reported that the location f the hotel, close to busy roads and the interstate, made for quite a bit if noise in their rooms. It does not seem as if they are well soundproofed, so light sleepers should bring earplugs.

Far too many guests for comfort reported receiving poor customer service from front line hotel staff. They said that they were not properly treated by staff, who were said to be lacking in customer service skills and training.