Positive Reviews
positive:
Professional staff
Many guests liked the staff and appreciate the personable, friendly service, since housekeeping was pleasant and quick, and the front-desk staff was knowledgeable and willing to help out with things like printing boarding passes, recommending a restaurant and hailing a cab.
positive:
Decent value for your money
As guests noted, the hotel is rather affordable and therefore the rooms offer good value. After all, they include air-conditioning, a fridge, a microwave, a safe, a flat-screen TV and are fairly spacious.
positive:
Easy commute across the city
Guests liked the fact that the hotel is situated near the highway, which makes traveling across the area a breeze. It is also right next to St. David's Medical Center, a 20-minute walk from the University of Texas campus and two miles from downtown Austin and the Texas Capitol.
Negative Reviews
negative:
Not a very quiet hotel
With the hotel's proximity to the highway, guests noted that having the windows open or being outside went hand in hand with dealing with a lot of noise. Some also pointed out that the walls appear to be rather thin, making it possible to overhear others' conversations. A few guest stated that the older air-conditioners added to the overall noise level.
negative:
Needs some updating
Only some of the rooms have been partially updated, so many guests reported dirty and worn carpets, rusty appliances, permanently stained bedding and a musty odor.
negative:
Amenities hit or miss.
As some guests noted, parking is difficult to find in the evening, the pool is closed a lot even during the summer months, and Wi-Fi is spotty at times.