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    Hotel Crystal Suites (Texas City, USA)

    Hotel Crystal Suites (Texas City, USA)

    About Crystal Suites

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Pets
    • A/C

    Rating overview

    6.8
    trivago Rating Index® based on 1326  reviews from:
    • Hotels.com(7.0/10)
    • LocationGood  7.6 / 10
    • RoomsGood  7.5 / 10
    • ServiceGood  7.5 / 10

    Positive Reviews

    positive:

    The rates are highly affordable

    For many guests, the rates at Crystal Suites represented a significant value. Like other hotels in the Galveston area the rates go up as the tourists arrive in the summer, but this hotel still managed to keep their prices reasonable. Several guests chose this hotel because they found it to be the lowest cost at the time that they stayed.

    positive:

    It's a good place for a relaxing swim

    Previous guests very much enjoyed the hotel's indoor pool and hot tub. They felt that it was a nice size, and that it was kept adequately clean.

    positive:

    The kitchenette is a bonus

    Most of the other hotels in the area not only tend to be priced higher than Crystal Suites, but very few include a kitchenette in the room like Crystal Suites does. For guest, this feature was a pleasant surprise that exceeded their expectations of the in-room amenities.


    Negative Reviews

    negative:

    Call pest control

    Crystal Dawn has received complaints form some guests about finding bugs in their rooms and common areas. The complaints included sightings of spiders crawling on the fitness center equipment and piles of dead flies in the hallways, but the most grievous problem was the many guests that reported finding bed bugs.

    negative:

    It's worn down

    A number of reviews noted that significant portions of the hotel fixtures and amenities are in need of replacement. They noticed fraying carpets, cracks in the ceiling, burnt out light bulbs, and stains on the sheets and blankets.

    negative:

    It's not cleaned overly well

    Several previous guests felt that the rooms are not cleaned properly. During their stays they found hair on the bed sheets, layers of dust in the bathrooms, and an overwhelming smell of cigarette smoke permeating the facility among other issues.


    All amenities

    Property amenities
    1. Entrance hall/lobby
    2. Express check-in
    3. Lift
    4. Pets allowed
    5. Indoor swimming pool
    6. Non-smoking rooms
    7. PC with internet
    8. 24-hour reception
    9. Snack bar
    10. Laundry service
    11. WiFi in public areas
    12. Fax/Modem access
    13. Free WiFi (public areas)
    14. Pool
    15. Daily housekeeping
    16. Housekeeping
    17. Free WiFi
    18. Breakfast
    19. Response protocol
    20. Online check-in/check-out
    21. New safety protocols
    22. Cashless payment
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Wellness / Spa
    1. Hot tub
    Room amenities
    1. Shower
    2. Openable windows
    3. Television
    4. Central heating
    5. Air conditioning
    6. Desk
    7. Sitting area
    8. Telephone
    9. Cable TV
    10. WiFi
    11. Microwave
    12. Fridge
    13. Free WiFi (rooms)

    Arrival / Departure

    1. Check in: 15:00

    Contact

    201 Highway 146 North,  77590,  Texas City,  USA
    Telephone: +1(409)9450999 | Fax: +1(409)9450998 | 

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