About Crystal Suites
Crystal Suites is an affordable option with all the comforts of home that’s located near many popular attractions including Moody Gardens.
Each of the rooms at Crystal Suites has a kitchenette with a refrigerator, microwave, and stovetop, free Wi-Fi, coffee maker, iron and ironing board, hair dryer, and TV with premium channels. Guests can choose between a room with one king or two queen-sized beds.
Crystal Suites offers many amenities to help make their guest’s stay more comfortable, including a 24-hour front desk, fitness center, laundry facilities, indoor pool and hot tub, and a business center.
A complimentary contenential breakfast is served each morning.
In addition to being just ten miles from Moody Gardens, Crystal Suites is located close to Schlitterbahn Waterpark, St. Mary Cathedral Basilica, and Seawolf Park. They are just minutes away from Galveston, and a sort drive from Houston.
Positive Reviews
positive:
The rates are highly affordable
For many guests, the rates at Crystal Suites represented a significant value. Like other hotels in the Galveston area the rates go up as the tourists arrive in the summer, but this hotel still managed to keep their prices reasonable. Several guests chose this hotel because they found it to be the lowest cost at the time that they stayed.
positive:
It's a good place for a relaxing swim
Previous guests very much enjoyed the hotel's indoor pool and hot tub. They felt that it was a nice size, and that it was kept adequately clean.
positive:
The kitchenette is a bonus
Most of the other hotels in the area not only tend to be priced higher than Crystal Suites, but very few include a kitchenette in the room like Crystal Suites does. For guest, this feature was a pleasant surprise that exceeded their expectations of the in-room amenities.
Negative Reviews
negative:
Call pest control
Crystal Dawn has received complaints form some guests about finding bugs in their rooms and common areas. The complaints included sightings of spiders crawling on the fitness center equipment and piles of dead flies in the hallways, but the most grievous problem was the many guests that reported finding bed bugs.
negative:
It's worn down
A number of reviews noted that significant portions of the hotel fixtures and amenities are in need of replacement. They noticed fraying carpets, cracks in the ceiling, burnt out light bulbs, and stains on the sheets and blankets.
negative:
It's not cleaned overly well
Several previous guests felt that the rooms are not cleaned properly. During their stays they found hair on the bed sheets, layers of dust in the bathrooms, and an overwhelming smell of cigarette smoke permeating the facility among other issues.