Positive Reviews
positive:
Clean and spacious rooms
Despite some minor issues, guests have typically rated the quality of the rooms and suites here highly, often describing the accommodation as clean and reasonably spacious. Guests have also found the choice of amenities in the rooms and suites add comfort and convenience to a stay here.
positive:
Good location near shopping and dining
The location of this Simi Valley hotel has proved popular with previous guests, with many noting that the selection of shops and dining spots in the area is fairly varied. The ease of access to destinations such as Santa Monica, Los Angeles, and Santa Barbara is another highlight.
positive:
Friendly service from staff
Past guests have enjoyed a high standard of service at this hotel. Many have described the welcome and on-going service from the staff as friendly and attentive, especially at the front desk of the property.
Negative Reviews
negative:
Hotel may seem expensive
Guests have sometimes noted that the rates here are somewhat high. Plus, there is the extra cost for breakfast to take into account. Guests have also found the prices in the Bistro on the high side.
negative:
Some maintenance issues
Despite finding the rooms and suites here clean and comfortable, there does appear to be some maintenance issues. Reports of noisy HVAC units occur fairly regularly and guests have noted other problems such as old style TVs without HDMI connections.
negative:
Slow service in restaurant
Guests have mentioned that although the staff in the restaurant are friendly, there is sometimes not enough of them to offer an efficient service. Wait times at breakfast, both to order and be served food, are found to be longer than what you may deem reasonable.