Hotel Courtyard St. Louis Airport/Earth City (St Louis, USA)

The standard of customer service at the Courtyard St. Louis seems impressive. Many guests describe the staff as friendly, attentive, and willing to help out. Guests also comment that check-in runs smoothly.

Most guests are complimentary about the standard of the rooms and suites, although a few do find them a little dated. Otherwise, they are spotlessly clean and spacious with comfortable beds and fresh linens. Guests are also complimentary about the Wi-Fi.

Overall, reviews suggest that guests enjoy value for money at this hotel. The room rates are generally competitive, although you'll need to watch out for local taxes pushing them up. The assortment of freebies adds value and the on-site facilities exceed what you might expect for your money.

A fair number of guests weren't all that impressed by the on-site Bistro restaurant, commenting that the food is rather average and the prices quite high. Several guests also mention that they disliked the lack of free coffee in the lobby and resented having to pay for it in the Bistro.

Several guests mention that they were able to hear traffic noise from their room. Unsurprisingly, this worsened when balcony doors were opened. The problem doesn't seem excessive, but it's something to be aware of if you are a light sleeper.

Guests sometimes mention finding bugs around the hotel. Roaches are seen very occasionally, but ants more frequently. The guests who encountered this issue may just have been extremely unlucky, as the problem is by no means widespread.