Hotel Courtyard Greenville Haywood Mall (Greenville, USA)

Time and time again, guests mentioned specific names of staff members in their reviews because they were so impressed by the service provided. Even when guests did not discuss certain employees, they thought the overall level of service was very high, and a standout attribute of this property.

Guests gave favourable feedback about the hotel's outdoor courtyard, which they said was a very nice place to sit and enjoy the weather. This area also has a fire pit, which makes it a cosy place during chilly evenings.

Guests were pleased about how they could walk to restaurants when staying here. They thought that was a main factor that made this particular location so handy.

Guests were perplexed about why the bed sheets kept popping off the corners of the beds. They said it appeared the sheets were a bit too small, and mentioned that the result made for quite annoying slumbering sessions.

Guests remarked that there is only one elevator at this property, and that it operates very slowly. These realities were frustrating when guests were trying to get places in a hurry and didn't want to take the stairs.

Despite some reports of remodelling efforts, guests said the hotel still looks dated. This comment was especially common from guests who had stayed in other Courtyard properties and said this one wasn't up to the standards they saw at those other locations. They mentioned that both the inside and outside of the hotel are in need of a refresh.