About Courtyard by Marriott Jacksonville I-295/East Beltway
Often depended on by guests who are travelling by cruise ship due to its proximity to the port, the Courtyard Jacksonville I-295/East Beltway is a welcoming and modern accommodation option.
Rooms at the Courtyard Jacksonville I-295/East Beltway have free Wi-Fi access and flat-screen TV with available premium movie channels. Work desks are also provided, along with coffee makers, microwaves and refrigerators. The bathrooms are equipped with shower/tub combinations and have hair dryers.
There is an outdoor pool and hot tub at this hotel. Furthermore, guests can work out in the fitness centre or relax in front of the fire pit. Parking is complimentary.
Guests can order breakfast and dinner at The Bistro. Furthermore, offsite dining opportunities are accessible within a short drive.
An 11-minute drive from the campus of Jacksonville University, this property is just over seven miles from the Jacksonville Veterans Memorial Arena.
Positive Reviews
positive:
A Very Convenient Location
This hotel was often chosen by guests who were just passing through on their way to other parts of the state or country. They really appreciated the handy location of this property, especially since it offers easy freeway access, and there are shopping destinations in the immediate vicinity.
positive:
The Staff Are Friendly and Professional
Guests generally had good feedback to give regarding the treatment they received from staff. They commented that the staff members had warm attitudes and were very efficient yet thorough when providing service. Also, whenever guests reported issues, staff quickly did what they could to make things right.
positive:
Guests Want to Come Back
Frequently, guests had such positive experiences while staying here that they mentioned they'd be sure to return in the future. There were also reports from guests who disclosed that they already make this hotel their go-to property when travelling in the area.
Negative Reviews
negative:
Breakfast is Not Free
Guests reported that there is not a complimentary continental breakfast offered at the hotel. They thought the hotel would offer a better value if there were a free morning food option.
negative:
The Bistro is Understaffed
Guests mentioned that there are not enough staff members working in the hotel's bistro. As a result, the staff members who were there often had to handle two or more roles, and service was slower than it should have been.
negative:
The Beds Aren't Comfortable
Guests thought the beds needed improvement overall. The most common complaint was that the mattresses were too hard. However, there were also comments that the beds seemed worn because they were no longer supportive in some sections.