Positive Reviews
positive:
Convenient central location close to everything
The hotel's downtown central location means that you are within easy reach of lots that Buffalo has to offer such as the Niagra Event Center, shops, bars and the Coca-Cola Field home of the Buffalo Bisons baseball team. There is public transportation right outside the hotel, the Buffalo Niagra airport is around 15-minutes' drive away and the famous Niagra Falls is just 35-minutes'drive away. .
positive:
Large rooms, showers and beds
The spacious rooms have received many positive reviews as have the large double space showers that are such a luxury with some saying that they didn't want to get out. The rooms are very modern and have all the amenities you need such as fridge, microwave, coffee maker and USB outlets. The beds are really comfortable as are the pillows. .
positive:
Great staff go out of their way to help
Many members of staff have received positive mentions from previous guests for their politeness and friendliness and how they will go above and beyond to ensure that you have a pleasurable and memorable stay with the staff on the front desk receiving particular praise. .
Negative Reviews
negative:
Noisy surroundings can disturb sleep
The hotel is located near to the freeway which can be noisy and disturb your sleep and as the hotel overlooks the canal there are speakers on the canalside which has music playing throughout the night. The hotel has said that they are in communications to see what can be done about this music. .
negative:
Very busy with sports fans
At times the hotel can be Limited food and drink choicesbusy especially when there is a hockey game or a baseball game and this can lead to a lot of noise and a lot of disturbances. .
negative:
Limited food and drink choices
The hotel does have a canteen style restaurant in the lobby, but the choices available are quite limited and the bar doesn't stay open until late. However, there are other eating and drinking options within a short walk of the hotel. .