Positive Reviews
positive:
Friendly and Helpful Service from Start to Finish
Guests reported that from the time they arrived at Courtyard Boston Woburn to the time they left, they received excellent service from friendly and helpful staff. Staff members go above and beyond to make a stay at the hotel memorable, they are able to answer any question guests have, they engage guests in conversation, they accommodate special requests and they are always available no matter how busy they are.
positive:
Beautiful, Central Location
This hotel is located in a beautiful, clean area that is both quiet and central. Downtown Boston and the airport are only a short drive away and there are many shops, restaurants and attractions located in the area. .
positive:
Beautiful Building Set on Well-Kept Grounds
The hotel itself is beautiful and well-kept on the outside and is set on a well-maintained and clean property. It's recently been renovated to more modern standards but maintains a traditional look that gives the entire place a unique ambiance. .
Negative Reviews
negative:
It's Noisy Inside the Rooms
Guests reported that there is a lot of noise coming from outside and within the room itself. Footsteps in the corridors and in other rooms, loud heating and air conditioning units, people having loud conversations in other rooms, traffic on the road outside and cleaning staff who start work very early in the morning are some of the things that seem to be causing a lot of noise. .
negative:
Guest Rooms are Unkempt and Lacking
Guests reported some issues with the rooms at Courtyard Boston Woburn including uncomfortable beds, slippery bathroom floors, thin blankets and a lack of storage space. Also reported was some dust and dirt around the rooms, a cold air temperature and mold in the bathrooms. .
negative:
Poor-quality Breakfast with Slow Service
The breakfast served each morning does not offer many choices and consists of items that are bland, not properly refrigerated and not properly cooked. Also reported was very slow service and staff who forget to bring items to tables. .