Positive Reviews
positive:
Great location.
Country Inn & Suites Nashville is located conveniently in Music Valley just off I-40 close to the Hermitage. The hotel is close to top tourist attractions including Nashville Toy Museum (6-minute walk), Willie Nelson and Friends Showcase Museum (6-minute walk), Texas Troubadour Theatre (3-minute walk) and other exciting attractions. There are plenty of music venues downtown that guests can visit.
positive:
Hotel in great shape.
The hotel is very well maintained: the rooms, breakfast room, hallways, lobby, and pool area are all in top condition. Beds are very comfy with fluffy pillows and high quality linen. Housekeeping staff supplies plenty of clean towels. Overall a great living experience.
positive:
Very friendly staff.
Many guests have reported that the hotel's staff from the management to the front desk reception and housekeeping staff is very pleasant and friendly with guests. Many staff members are able to remember guests on subsequent visits months later, and have an intimate knowledge of great tourist hotspots located close to the hotel which they share with guests freely.
Negative Reviews
negative:
Some rooms need upgrades.
Although most rooms at the hotel are in well maintained, a few guests have complained that other rooms badly need some renovations to bring them up to standards. Others have pointed out that some newly renovated rooms have not been properly done.
negative:
Lacks an on-site restaurant.
Although Country Inn & Suites Nashville serves sumptuous buffet breakfasts every morning, the hotel lacks a full-service restaurant where guests can have meals and drinks. A few guests have found this to detract from an otherwise fulfilling experience staying at the hotel.
negative:
Misplaced non-smoking policy.
The hotel maintains a strict non-smoking policy in the rooms which it enforces zealously, but sometimes goes overboard. A few guests have complained of the hotel wrongly penalizing them for ostensibly having smoked in the rooms when they clearly had not done it.