Positive Reviews
positive:
Clean and well-equipped rooms and suites
The quality of the rooms and suites at the Holiday Inn Express & Suites South Haven pleases guests. The accommodation is found to be clean, comfortable, and spacious. Guests appreciate having access to a microwave and mini-fridge and also note that the Wi-Fi is fast and offers a reliable connection.
positive:
Calm and pleasant atmosphere
Guests comment that they found the entire hotel exudes an atmosphere of calm. The staff go about their duties professionally and ensure things run smoothly, housekeeping keeps the guest accommodation and communal areas of the property looking great, and breakfast is an unhurried affair.
positive:
Great value for money
Considering the overall quality of the hotel, guests find the rates are reasonable and competitive. Offering extra value during your stay is the selection of free perks. A great breakfast, good Wi-Fi, and convenient on-site parking are all on the house, as are extras such as morning newspapers.
Negative Reviews
negative:
Some rooms are subject to noise
Although guests describe this hotel as calm and quiet, it does seem that some of the rooms are subject to a little background noise. These rooms are located near the breakfast area and the elevator. Avoiding those rooms and opting for one on the top floor is a good idea.
negative:
Minor disappointment with the pool
A small number of guests were a little disappointed by the hotel's pool. The reported issues are not overly significant, but some reviews suggest that the pool is too chlorinated for some guests. Others thought the water was quite cold.
negative:
No outside area
A minor point perhaps, and more of a suggestion than a criticism, but some guests mention feeling disappointed by the lack of an outside area to sit and relax in the evening. There is a bench near the entrance but little else.