Positive Reviews
positive:
High level of cleanliness
Comfort Suites South Haven is cleaner than most ordinary hotels. You cannot see dust on the furnishings, strands of hair on the floor, dew on the windows, and no weird smells. Everything is put into order, and you will always applaud the great job done by the polite and friendly housekeepers.
positive:
Affordable rates are offered
One of the assets of this hotel is clearly its reasonable prices. It has been a second home to a lot of business, leisure, and budget travelers. Most of them were highly satisfied with what they got. Moreover, there are interesting spots within walking distances from the building.
positive:
Rooms are comfortable and tranquil
The beds are very comfortable. The pillows are fluffy, and the beddings are soft to the skin. Those having allergies don't need to worry. Moreover, the place is quiet at night so you can have an undisturbed sleep.
Negative Reviews
negative:
Basic breakfast is served
There is nothing extraordinary about the breakfast. There are just a couple of the basic food like bread, eggs, and bacon. However, the amount is enough to fill your stomach. Moreover, if you want your palettes to be more satisfied, you can eat outside the hotel.
negative:
Bathrooms have minor problems
The showers and faucets have some leaks, which can make the floors wet. You can ask for extra mats to prevent the floors from flooding. If the technician does not arrive or fix things quickly, you can request to be transferred to another room.
negative:
Good first impression is not guaranteed
The lobby is not as inviting as you expect. After six in the evening, only one employee is stationed at the front desk. Thus, checking-in can take about 25 to 40 minutes. However, the hotel proves that first impressions do not always last.