Hotel Comfort Suites Omaha (Omaha, USA)

Many guests report a good night's sleep in a comfortable bed, and also find something to like at the breakfast bar: there are a good variety of the "standard" hot and cold choices (eggs, waffles, fruit, bacon) on offer.

Guests generally like the hotel's location, commenting that there are many shops and restaurants nearby. It's also easy to find from the Interstate, and drivers also find the location convenient for to the Zoo, Children's Museum, Old Market, and the pedestrian bridge, to name just a few.

The front desk staff have received many positive reviews for friendly and helpful service at check-in, though some guests have found them ineffective in dealing with issues such as noise complaints or poor room maintenance.

Guests frequently comment that the property is an older one, and though it has seen some updates in terms of decor over the years, the overall impression is "tired," with noticeable wear in the furnishings, poorly finished repairs, and walls in need of fresh paint.

Recent travellers have had trouble with the Wi-Fi, and comment that the speed is noticeably slower when the hotel is at capacity. Some rooms are also poorly laid out, in that it is not possible to view the television from the couch.

Though most guests find the housekeeping team does a reasonable job in terms of daily cleaning, the rooms are in need of some deep cleaning, and some of the most frequently reported issues (linens, bathroom fixtures) may simply need to be replaced.