Positive Reviews
positive:
Staff go Above & Beyond
Guests are unanimous about the staff at the Comfort Suites Mason, who stand out for their great warmth and friendliness, as well as their much appreciated efficiency and professionalism. Kind, assertive and understanding, guests add that they are clearly used to thinking on their feet. Clearly run by efficient management, they are easily able to personalize service and accommodate their guests in such a way as to maximize their experience –even without being asked, as they are so attentive. Guests are impressed, appreciative and delighted.
positive:
Perfect Rooms
Following a prompt and seamless check-in process, raving guests say that there is nothing like settling into their luxuriously spacious and spotless rooms at the Comfort Suites Mason. They adore the convenient and fully functional selection of room amenities, which are a traveler’s dream, and leave nothing to be desired. The beds are sumptuously comfortable, and guests say that they feel right at home. Tip: Guests recommend rooms on higher floors facing Kings Island, as you may get a free fireworks display at night.
positive:
Exceeding Expectations
Guests ecstatically report that their stays at the Comfort Suites Mason are a resounding success. They can’t get over their beautiful comfortable rooms, the amazing staff, or even the breakfast, which they never miss. They say that there is a delicious range of choices, from pastries to healthier options such as fruit and yogurt, and that the hot options are well prepared and tasty –with plenty of unexpected extras besides. Add the ideal location, moments away from the town center as well as from the main attractions, and guests are not only recommending this hotel, they are returning in droves.