Positive Reviews
positive:
Comfortable rooms
Although the rooms at the Comfort Inn West Phoenix won't blow you away with luxuries, they are often described as being in good clean condition. Guests often find that the beds are very comfortable and the Wi-Fi is surprisingly fast.
positive:
Decent choice for the price
Given the selection of facilities available at this hotel, many guests felt that the room rates are reasonable. You will have to travel to visit attractions, but these travel costs shouldn't outweigh the savings you can make by staying at this property.
positive:
Enjoyable breakfast
The free breakfast served at the hotel is not particularly extraordinary, but most guests found it was satisfactory and enjoyable. The amount of choice is acceptable and the food is generally of a good standard. Plus, the staff is quick to refill items as required.
Negative Reviews
negative:
Some noise
While some guests find this hotel to be fairly quiet, others complain about the excessive noise emanating from the freeway. Also, some of the air-conditioning units sound like they might be a little too loud for comfort.
negative:
Location won't suit all guests
This hotel is located in an industrial area, so you shouldn't expect to find all that much in the way of entertainment in the neighborhood. There are few restaurants nearby. Plus, to visit attractions, you will need the use of a car or, at least, use public transport or taxis.
negative:
Some public areas need attention
Several guests mention that although the rooms are generally clean, the public areas could do with some attention. The carpets need a deep clean and a thorough mopping of the tiled areas wouldn't go amiss. The area in which the guest laundry equipment is located also needs cleaning.