Positive Reviews
positive:
Convenient location
Many guests of this
hotel have liked its location. The property sits right across the
street from a CTrain station, which provides access to downtown and
the rest of the city. In addition, the hotel is within walking
distance of both the University of Calgary and McMahon Stadium,
making it convenient for people visiting those venues.
positive:
Fun water slide and pool
Past guests have reported that the hotel has a pool and water slide that is kept in good condition and provides hours of enjoyment. Guests staying with their children, in particular, thought that the pool provided additional value when staying at this property.
positive:
Free on-site parking
Numerous guests have appreciated the free parking that is offered to guests of this hotel. Being able to park your car right by the hotel and then forget about it was a definite positive for these guests, as they could then take the CTrain wherever they needed to go.
Negative Reviews
negative:
Poor housekeeping
Guests have complained about the quality of the housekeeping at this hotel, saying that their rooms weren't well cleaned upon arrival. A number of guests have also said that the hallways and common areas could use a thorough cleaning, as they aren't in very good shape.
negative:
Intermittent Wi-Fi
Multiple guests have complained about the property's Wi-Fi. Guests have found that their connection would frequently drop, leaving them without a Wi-Fi signal at all when staying at this hotel.
negative:
Low quality service
There have been complaints about the overall quality of the service at this hotel. Guests have asked the front desk staff for assistance with numerous things, only to be ignored or have their concerns brushed off. These guests found this attitude to be unacceptable.