Hotel Clarion Pointe New Bern (New Bern, USA)

The breakfast was thought to be a great morning meal by many guests. The breakfast room was bright and spacious with enough seating for guests. There were plenty of hot and cold options to fill most people.

The beds were found to be comfortable by many guests who enjoyed a good night’s sleep. The bed mattresses were relatively new and the bed sheets were fresh and clean. Guests liked that this basic but important details was taken care of.

The hotel was found to be in a good location by many guests who stayed here. There were plenty of stores, restaurants and food places to head to, while it is also in a quiet location. Guests were able to explore the area of New Bern with ease.

Guests felt the reception was a bit deceptive with them because they received extra charges they were not aware of. After checking out, they received extra charges for things such as smoking but charges that went beyond a small fee. The staff refused to settle the issue with the guests. They were uncaring and indifferent.

The hotel was found to be dated and in need of a good renovation. The hotel did not leave a good impression on them because it looked like the renovation was not completely done. The exercise room was not adequately equipped and the rooms were not modern or spacious.

So far, no recent negative opinion has been expressed by guests about this hotel.