Positive Reviews
positive:
A pet friendly establishment
Ramada Franklin - Cool Springs welcomes your little furry friends warmly. The staff can even help you with your pets' needs such as dog food, extra garbage bags, and sheets to lie on. Moreover, the management has policies, which make your pets avoid disturbing other guests.
positive:
Great value for money is guaranteed
If you are looking for a well-located and clean property without spending too much, this hotel is the right place for you. Moreover, it has a walking distance to shopping areas and other points of interest, which lets you save money.
positive:
Extremely comfortable and cozy beds
The mattresses are just right to adapt properly to the shape of your body. The bed sheets are clean and you can get them replaced regularly if you want. Moreover, the pillows being fluffy serve as a great bonus.
Negative Reviews
negative:
Issues with the towels
The towels' thickness is satisfactory. However, you are sometimes given damp towels with stains that look permanent. The staff is not that efficient in providing replacements. Thus, you are advised to bring your own towels for optimum comfort.
negative:
Noise can enter the rooms
You can sometimes hear the sound of vehicles from the parking lot. However, they are not that intense. What's stronger is the noise coming from the nearby rooms. If other guests get too loud, you can report them to the management. Moreover, you are encouraged to wear earplugs before you sleep.
negative:
Basic breakfast is served
Guests complained that there was nothing extravagant about the first meal of the day. There are a few choices and the juices seem to be made of 90 percent water. However, you get the right amount to jumpstart your day. Moreover, you can opt to eat at the restaurants near the hotel.