Positive Reviews
positive:
Delicious in-room coffee is offered
You are given free coffee in your room upon arrival. The taste is so good so you just have to ask for more. The staff is so kind in delivering additional supplies. You can enjoy the coffee with some snacks, which you can easily store in the fridge. Furthermore, the fridges cool your drinks and keeps your fruits fresh, but not to the point where they freeze.
positive:
A pet friendly hotel
Your pets will surely love this establishment. The extra fee is not so high. Moreover, the staff shows concern towards your pets by asking what you might need to take care of them properly.
positive:
Modern and well-equipped conference rooms
Ramada Florence Center's conference rooms have modern equipment, which helps you in conducting events that will have an impact to those who will attend. The staff is flexible enough in dealing with last-minute changes. Moreover, their suggestions are all fantastic.
Negative Reviews
negative:
Cleanliness of the hallways is a hit and miss
Guests noticed that the corridors have musty smells and look a bit dirty sometimes. Upon complaining to the management, the staff cleans the area and spray air fresheners. Moreover, staffs sincerely apologized for the lapses they have made.
negative:
Nearby train track can cause inconvenience
The hotel has a close proximity to a train track, which can disturb the light sleepers. However, the noise becomes less starting 12 midnight. Furthermore, you are encouraged to close the windows and wear earplugs before you sleep for more comfort.
negative:
Issues with the bathrooms
Some tubs have strands of hair. The toilets cannot be flushed properly at times. The bathroom doors won't shut completely. These are just some of the guests' complaint, so if you come across any of these problems, contact the staff to sort things out.