Positive Reviews
positive:
Close to stores & train station in Osaka
Guests appreciated the hotel's convenient location. It is situated near train stations such as Shin-Osaka and Umeda and has a lot of quaint restaurants about five to ten-minute walk. There are two convenience stores close at hand, including a 24-hour Family Mart.
positive:
Friendly staff who can speak good English
The staffs are commended by guests for being accommodating. They speak good English which is an advantage especially for those who are not Japanese. Aside from the free drinks they are giving upon arrival of guests, they also give maps of sights to see and umbrellas during rainy days. Furthermore, they provide useful information that can help guests in touring the place.
positive:
Great facilities and services provided
Previous guests admired the availability of amenities that were very useful for their stay. There were vending machines offering drinks, coin-operated washers and dryers, and a microwave for everyone's use. For relaxation, everybody can use the massage chairs with foot massage while men can use the hot Jacuzzi room for public bath.
Negative Reviews
negative:
Rooms are typically small
Guests were dismayed because of the size of the room! The rooms may be an average size in Japanese standards but it was too small for Western standards. There was little to no space at all for the luggage.
negative:
Building is a bit hard to find
Although the location is near many establishments and train station, guests commented that they had a hard time finding it because it is hidden among other buildings. It is a bit tucked away down the back streets.
negative:
Room air-conditioning is not enough
Guests who visited during hotter days expressed that they had a hard time sleeping at night because it was too hot. They had to open the windows so the air would flow.