Hotel Cities of Gold Casino (Santa Fe, USA)

The Cities of Gold Casino Hotel caters conveniently to guests looking at affordable accommodation in the mountains of Santa Fe. The hotel is less than a mile from Poeh Museum and other places of attraction within a 12-mile distance include El Santuario de Chimayo and Santa Fe Opera.

The rooms are colorful and stylish and equipped with climate control. Every room has facilities of satellite TV, coffee maker and desk. Private bathrooms provided with bath and shower combination and hair dryer are present.

The hotel's highlight is the casino which is spread over 40,000 square feet and has over 600 loose slot machines. A business center open 24 hours is present. Guests traveling on business find the convenience of conference and banquet facilities. A fitness center for the gym enthusiasts and a game room plus night club for additional entertainment are part of the hotel's amenities. Three restaurants and a bar are on site to take care of the dining needs of guests with the day's special and many Mexican based items. The hotel offers free shuttle service to some places. It is pet friendly too.

The housekeeping is terrible and rooms are not cleaned after a guest vacates it. Even after requesting the room to be cleaned, the job is not thorough. The front staff is surly and does not attend to any issues a guest may have.

The hotel is on the highway and way too noisy in the rooms. The air conditioning unit does not perform well and adds to the noise. Wi-Fi cannot be accessed either in the rooms or in other places like the hallways.

The sheets on the bed are stained and dirty. The carpets are rather sticky.