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    Hotel Cities of Gold Casino (Santa Fe, USA)

    Hotel Cities of Gold Casino (Santa Fe, USA)

    About Hotel Cities of Gold Casino

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    7.6
    trivago Rating Index® based on 3545  reviews from:
    • Hotels.com(7.8/10)
    • LocationFair  7.4 / 10
    • RoomsFair  7.3 / 10
    • ServiceGood  7.7 / 10

    Positive Reviews

    positive:

    Affordable accommodation

    The Cities of Gold Casino Hotel caters conveniently to guests looking at affordable accommodation in the mountains of Santa Fe. The hotel is less than a mile from Poeh Museum and other places of attraction within a 12-mile distance include El Santuario de Chimayo and Santa Fe Opera.

    positive:

    Stylish rooms

    The rooms are colorful and stylish and equipped with climate control. Every room has facilities of satellite TV, coffee maker and desk. Private bathrooms provided with bath and shower combination and hair dryer are present.

    positive:

    Casino and many other amenities

    The hotel's highlight is the casino which is spread over 40,000 square feet and has over 600 loose slot machines. A business center open 24 hours is present. Guests traveling on business find the convenience of conference and banquet facilities. A fitness center for the gym enthusiasts and a game room plus night club for additional entertainment are part of the hotel's amenities. Three restaurants and a bar are on site to take care of the dining needs of guests with the day's special and many Mexican based items. The hotel offers free shuttle service to some places. It is pet friendly too.


    Negative Reviews

    negative:

    Housekeeping and reception staff inefficient

    The housekeeping is terrible and rooms are not cleaned after a guest vacates it. Even after requesting the room to be cleaned, the job is not thorough. The front staff is surly and does not attend to any issues a guest may have.

    negative:

    Noise in the rooms; no Wi-Fi signal

    The hotel is on the highway and way too noisy in the rooms. The air conditioning unit does not perform well and adds to the noise. Wi-Fi cannot be accessed either in the rooms or in other places like the hallways.

    negative:

    Ill maintained room facilities

    The sheets on the bed are stained and dirty. The carpets are rather sticky.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Nightclub
    4. Entrance hall/lobby
    5. Express check-in
    6. Lift
    7. Gym
    8. Parking
    9. Porter service
    10. Hotel bar
    11. Indoor swimming pool
    12. Conference rooms
    13. Non-smoking rooms
    14. PC with internet
    15. Casino in the hotel
    16. Restaurant
    17. 24-hour reception
    18. Laundry service
    19. WiFi in public areas
    20. Concierge
    21. Free WiFi (public areas)
    22. Pool
    23. Housekeeping
    24. Free WiFi
    25. Breakfast
    26. Regular disinfection
    27. Hand sanitizer provided
    28. Temperature screening
    29. Safe distance
    30. Online check-in/check-out
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    Room amenities
    1. Shower
    2. Ironing board
    3. Openable windows
    4. Television
    5. Hairdryer
    6. Air conditioning
    7. Satellite TV
    8. Desk
    9. Telephone
    10. Safe
    11. Cable TV
    12. WiFi
    13. Fridge
    14. Free WiFi (rooms)
    Sports facilities
    1. Bowling
    2. Golf course
    3. Fitness
    Theme / Type
    1. Convention hotel

    Arrival / Departure

    1. Check in: 6:00

    Contact

    10-B Cities of Gold Road,  87506,  Santa Fe,  USA
    Telephone: +1(505)4553313 | 

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