Hotel Cheyenne Guest Inn (Cheyenne, USA)

Located at the juncture of interstates 25 and 80, this hotel proved to be extremely popular with those passing through the region. Indeed, tired drivers were grateful to find that this property offered an all-around solid stay complete with clean rooms and very comfortable beds. The spa facilities here - namely the pool and Jacuzzi - added an unexpected element of pampering to many a stay and helped to raise the overall profile of this hotel.

In keeping with the wider visitor experience here, the staff at this property is solid and dependable. In addition to offering assistance with directions, they've been known to print boarding passes and even help snow-stranded travelers. The night desk team appear to be especially popular with guests.

Breakfast was popular at this hotel, with guests noting a good range of options. The waffle station came highly commended, but the biscuits and gravy appeared to be the guest favorite.

There were multiple reports of smoky smells in rooms at this Cheyenne property, which resulted in a less than pleasant stay for a number of guests. Additionally, some felt that the Wi-Fi signal here could have been a lot stronger.

This property is located quite close train tracks. While the sound of passing freight trains wasn't a consistent problem throughout the hotel, guests in certain rooms reported hearing some noise.

Some felt that the overall quality of room fixtures and fittings was poor here. Bathrooms seemed to be especially problematic, with many noting loose toilets and excess caulking. The interior décor was old and tired and many guests were bothered by this hotel's oddly scratchy pillows.