Hotel Chapter House (Salisbury, United Kingdom)

Located in the centre of town, guests found it convenient to explore Salisbury and access shops, cafes, restaurants and other attractions on foot. The famous Salisbury Cathedral and the Salisbury and South Wiltshire Museum are within easy walking distance

The building is over 400 years old and the hotel has an old charm and pleasant atmosphere. The rooms are well appointed with beautiful furnishing and are clean and comfortable.

Many guests found the hotel staff to be friendly and attentive. Staff were responsive to guests’ requests and queries, and sought to make them feel welcome.

Some guests commented that the standard of cleanliness was disappointing particularly in the bathroom. Some bathrooms were found to be dirty, mouldy and in need of refurbishment as the tiles were cracked. The water pressure was weak at times and the hot w

Some guests reported long delays at being served by both reception and restaurant staff. The service was either slow or the hotel understaffed. Service at the bar and restaurant was a particular source of complaint. Guests experienced long waiting times b

The hotel is situated on busy road and in the main hub or town. Guests reported being disturbed by the sound of traffic, pedestrians on the street, as well as the loud sounds of music and guests socialising in the pub. Ear plugs are advised.