Hotel Blackstone Lodge & Suites (Lead, USA)

You won't be bored while staying at this hotel. Blackstone Lodge & Suites is located near a number of fantastic tourist attractions. These points of interest include the Mount Rushmore National Memorial, the Crazy Horse Memorial, the Spearfish Canyon Scenic Byway, Custer State Park, Deadwood, Sturgis and the Black Hills. People have also appreciated that a stay at the hotel comes at a budget price and won't break the bank.

Staff members have generally said to be very friendly, kind and accommodating, even to people who aren't guests at the property. Rooms have generally been reviewed as comfortable and adequate.

Most visitors have said they enjoyed the daily complimentary breakfast. People also have appreciated the luxury of having several hot tubs on-site.

Though staff members at this property have received very favorable reviews, it has also been noted by several guests that there are not always enough staff members present, especially in the breakfast area, and service can be a little slow at times.

There have been some comments about TV remotes, hot tubs and Wi-Fi not always working or working slowly.

Though complaints have been limited, a couple of guests mentioned having trouble figuring out how to get the heating and air conditioning units in their rooms to work. One or two people mentioned having a sign posted with directions would be appreciated.