A welcoming hotel.
The lobby is very attractive and gives an excellent first impression of this welcoming hotel.
Best Western Waukesha Grand is a three-star rated modern hotel; close to Milwaukee and to Waukesha’s County Expo Center. Rooms at Best Western Waukesha Grand include free WiFi, flat-screen TV with cable channels, coffee maker, microwave, and refrigerator. An iron/board, hairdryer and complimentary toiletries also feature. The hotel is non-smoking. The hotel is pet-friendly and has an indoor pool and hot tub ... in addition to a fitness area and business center. Parking is free and there are safe deposit box and self- laundry facilities. A complimentary, hot, breakfast is served. Later dining is an easy stroll away at Denny’s, Spring City Restaurant, McDonald’s and Peking House. Waukesha Airport is two miles away and it is less than 20 miles from the County Zoo, Pettit Ice Center, Miller Park and Old World Wisconsin. Golf and snow skiing are popular and nearby activities.
The lobby is very attractive and gives an excellent first impression of this welcoming hotel.
You can't leave pets in the room unattended (*Who would want to, anyway!) but they are very welcome here and, of course, dedicated pet owners wouldn't dream of holidaying without them. If they are ‘car trained', they only have to sit in the car for short periods of time as you visit the shops, grocery stores, restaurants and pharmacies in this immediate area.
Sometimes, the pool area lets the hotel down and is drab and uncared for. Not here! The pool is spotless. So is the lobby. Rooms are equally impressive with extremely comfortable beds. Breakfast is well presented and there is plenty of choice. Members of staff, in all departments, couldn't be more caring, helpful and cheerful.
Members of staff can't keep up with the pressure. Breakfast items aren't replaced, tension kicks in and staff members go into melt-down mode. If you weren't so hungry, the entire exercise would have great entertainment value As it is, you'll need to accept that breakfast is sometimes a non-event ... and go foraging for food in the local cafes.
Rails around the pool wobble dangerously and there is evidence of someone else's hair in the bathroom plughole. Evidence of lax cleaning and maintenance procedures.
There's nothing to merit the ‘Grand' element of the hotel title. Windows are dirty, there are stains on the ceiling and there's staff confusion as to breakfast serving times.
No, Best Western Waukesha Grand doesn’t offer pool areas.
No, Best Western Waukesha Grand doesn’t allow pets.
No, Best Western Waukesha Grand doesn’t provide parking.
Check-in at Best Western Waukesha Grand is available from: . Check-out time is by .
Best Western Waukesha Grand is located in 2840 N Grandview Boulevard, 53072, Pewaukee, USA.
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