Positive Reviews
positive:
Ideally located near Branson's local attractions
Guests expressed that they always had something fun to do when they stayed here. You and your kids can visit many nearby family-friendly attractions, such as Paul Henning State Forest, the Titanic Museum, and Adventure Zip line. There are also many malls in the area, including Apple Tree Mall and Factory Merchants Outlet Mall.
positive:
Well-maintained and well-equipped exercise room
Best Western Music Capital Inn's fitness room may be small, but guests observed that the facility is equipped with enough exercising equipment and materials. Moreover, you can access it 24/7, and there's always a staff around to assist you.
positive:
Excellent pool and bathing facilities
Make use of the heated indoor pool, sauna, and hot tub on-site- which are all spacious and well-maintained according to guests. The swimming pool in particular is open until midnight, which is perfect for night swimming.
Negative Reviews
negative:
Elevator noise can enter some rooms
If you have a room located behind the elevator, you might want to request for a room transfer right away. Many guests staying on the said rooms were able to hear the sound of the elevator from behind their headboard on the wall.
negative:
Minor issues with the bed
Lumpy beds with no cushioning, worn bedspread, springs poking out of the mattresses- these are just some of the minor complaints of guests about the beds. If you experience the same, call the front desk right away. They might send additional modes of cushioning, or assign you to a different room.
negative:
‘Hit and miss' housekeeping service
On some days, guests expressed that the housekeeping is commendable and faultless. On other days, however, housekeepers forget to empty the trash, vacuum the carpet, or replace dirty towels. When this happens to you, you can always remind the housekeepers to maintain your room regularly.