Hotel Best Western Dartmouth-New Bedford (Dartmouth, USA)

Guests appreciated the service they got from the staff here. Usually, the employees were welcoming and quick to fix any problems that were brought up. These traits made guests say that service was a highlight of choosing this property.

Many guests gave positive feedback about the indoor pool. They said the water was warm, and the overall facility was well kept. This amenity was especially popular with kids, too.

Guests were delighted to find that the hotel offered free cookies in the lobby. Some also took advantage of the hot water that was there so they could make coffee, tea or hot chocolate. The cookies were an unexpected benefit that gave the impression that the staff really care about paying attention to the details that make guests feel valued.

Guests remarked that this area seems to attract some undesirable people because of some surrounding establishments. Furthermore, some said the area was more isolated than they would have liked, and that they viewed the location as a definite downside.

Guests were frustrated because they said it was far too easy to hear the activities of neighboring occupants. Even when those fellow guests were not being loud, they were easily heard. This reality caused guests to complain that the soundproofing is quite inadequate. However, most were not so disturbed that they were unable to sleep well.

Guests thought that the rooms would be greatly improved if they had more lighting. Guests said the lighting that was available was very dim, which caused the accommodations to look gloomy.