Positive Reviews
positive:
Value for money.
Guests will not be able to find a better place to stay for cheaper with such a fantastic location. This hostel offers guests great value for money when it comes to lodging selection – comfortable bedding, great amenities, and great location.
positive:
Great views.
For guests wishing to lounge their days away poolside, the views provided of the nearby harbour and the surrounding city at the rooftop pool are much better than one could hope for. There are umbrellas for when the sun gets too hot, and the perfect temperature pool to cool oneself off.
positive:
Helpful hosts.
The owners/hosts at this hostel are extremely hands on in their approach to looking after their guests. They are more than willing to assist where they can, and approach any request with a smiling face, and a happy disposition.
Negative Reviews
negative:
Hire blankets.
Guests will find that the oft-times chilly nights of winter in Townsville, are not combatted with thin sheeting on the bed. Guests are able to rent blankets while they stay at this hostel, but many expect the hostel to provide them, as surely, the guests shouldn’t have to freeze?
negative:
Storage problems.
If guests are wishing to prepare their own meals while staying at this hostel, they had best cook their meals in the shared/communal kitchen before the reception closes. All pots and pans are stored in the reception area, which is locked up after a certain time, until morning.
negative:
Watch valuables.
If guests are going to be travelling with any valuables, it is best for them to ensure their safety themselves, as the hostel has a luggage storage, which is open to any guest wishing to go in and check their bag. This works on an honesty policy, which might be problematic, as many people take advantage of other’s trust.