Hotel Bear Mount Inn & Suites (Pigeon Forge, USA)

While giving feedback about the property, guests often mentioned they always try to say here when visiting the area. In other cases, guests who was staying at this hotel for the first time said they would be very willing to return in the future.

Guests were impressed by how easy it was to get downtown when staying here. There is even a trolley service that can take you to the downtown area if you would rather not rely on your car. Furthermore, the hotel is situated near a parkway that goes to Gatlinburg, which makes it simple to explore the area.

There were many comments about how the staff members had very considerate attitudes and seemed to really want to help in any way possible. This characteristic helped guests feel extremely welcome and valued.

Guests frequently complained that they were not able to connect to the Wi-Fi at all while in their rooms. Additionally, when the service worked, it tended to be very slow or lose connection. You may find these issues very frustrating, especially if the Internet is a necessity for work purposes.

Although these issues usually did not cause guests to wish they had stayed elsewhere, there were occasional comments that the rooms need to be refreshed. Guests noted that certain amenities were broken, dirty or both.

Guests were often dismayed to discover that the hotel's free breakfast is offered via a nearby pancake house. Furthermore, the only free item available is pancakes. If you want anything else, there is an associated fee.