Hotel Baymont by Wyndham Sevierville Pigeon Forge (Sevierville, USA)

Most reviewers are happy with the service they receive from the hotel's employees, and say that any problems that came up were resolved promptly and courteously. The front desk clerks are pleased to give sightseeing tips, book tickets to local events, and even fetch ice for you.

The rooms are spacious, clean, and well appointed with comfortable beds, flat-screen TVs and facilities for making your own snacks and light meals. You should get a good night's sleep, since this is a quiet hotel even when full. The pool and grounds are always clean and well maintained.

Unlike many other hotels that offer free breakfast, the buffet at The Best Western Greenbrier Inn includes cooked options such as eggs, sausages, biscuits and gravy. You can also help yourself to a selection of cereals, oatmeal, toast, fruit, various juices, and more.

This is an older property, and certain rooms might be in need of an update, according to reviewers. While most guests were pleased with their rooms, a few people said their key cards or air conditioning weren't working, or that the bathroom fixtures were stained. If your room isn't up to standard, the staff will find you another room immediately.

Like at any other hotel, the cleaning staff might do a less than perfect job once in a while. There are reports of guests checking in to find their bathroom drains clogged with hair, or their rooms smelling musty because of inadequate airing.

The highway can get rather congested, so during rush hour you might need to be patient when entering and exiting the hotel area.