Positive Reviews
positive:
Affordable value for families.
Located close to many Muskegon leisure attractions, including Grand Haven Beach and Michigan's Adventure park, Baymont Inn and Suites Muskegon offers a great value base for a family vacation. With free parking, free breakfast, and onsite leisure facilities, you definitely get your money's worth here.
positive:
Helpful, warm service.
From the attentive breakfast staff who ensure that the buffet selection is continually restocked throughout the morning rush, to the efficient, knowledgeable front desk staff who'll provide you with a swift check-in and a warm welcome, the staff uphold the brand's trustworthy image and help you to have a relaxed stay.
positive:
Lovely pool facilities.
The pool's sparkling clean, the water's perfectly warm, and next to it, the hot tub's bubbling. As leisure facilities go, this one's an inviting prospect. Whether you need a fun activity to keep the kids entertained, or you want to relax your muscles after a long day, the pool area is a great feature.
Negative Reviews
negative:
The breakfast room is small.
There isn't a great deal of space in the breakfast room, and while guests seem generally satisfied with the food, the cramped conditions are not so great. It means at the peak morning rush, there can be long queues for the waffle maker, and there's little elbow-room at the tables.
negative:
It needs an update.
The hotel's not in a bad condition, but it is dated and a bit worn around the edges. Guests say that the communal areas in particular are beginning to look a bit shabby, so some refurbishment is needed to bring it up to date.
negative:
There's no elevator.
It's worth being aware that the second floor of the hotel is only accessible via the stairs, something to bear in mind if you have lots of luggage, small children, or mobility problems. Accessible rooms are available on the ground floor, however.