Clarion Hotel & Suites (Muskegon Heights, USA)

All members of the staff are attentive to the needs of the guests. The receptionist gives valuable information upon check-in, while the housekeeping staffs do everything that they can for guests to have a comfortable, stress-free stay. When you stay here, you'll be thoroughly impressed by the people working in the hotel.

You will love the pillow-top mattresses each room has. They are firm, good for your back, and are neither too fluffy nor too hard. Moreover, the linens are replaced regularly, so you will not have to worry about stains or other dirt left by previous occupants.

Red Roof Inn and Suites Muskegon Heights' breakfast room offers excellent choices and plenty of tables to sit and enjoy. The servers are friendly and accommodating. Foods are adequate, and are prepared with fresh ingredients. Furthermore, the coffee never runs out and the staffs constantly restock the breakfast with a smile and a sincere morning greeting.

Guests complained that bathrooms only have one bath towel, no hand towel, and no washcloth. In addition, some bathrooms even have shower curtains that are missing.

Some guests observed that there seemed to be many bad-looking or weird people hanging around the hotel. However, you may rest easy knowing that security is prioritized in the hotel grounds, and that there were very few reports of crime in the area.

The electronic locking system kept locking guests out of the entrance doors and their respective rooms. The lack of properly working security keys seems to be a major concern for many guests. When you have problems with your keys, ask for a maintenance staff right away.