Positive Reviews
positive:
Comfortable rooms and beds.
A number of guests comment on how pleasant and comfortable rooms are. Beds seem to be extremely comfortable, and linens are reportedly of a good quality. Some rooms are described as small, but the majority of rooms seem to be spacious.
positive:
Good staff and service.
The majority of reviews describe staff as friendly and helpful. The manager of the hotel seems to be particularly attentive, yet un-intrusive. Some guests report issues with staff attitude, but most reviews are praising of the staff and service offered.
positive:
Pleasant pub and restaurant area.
A number of guests comment on the pleasant atmosphere in the pub, adding that the beer garden with outside seating is particularly nice. Food seems to be of a good standard, somewhere between standard pub food and fine restaurant quality.
Negative Reviews
negative:
Difficult to find.
A number of guests comment on how difficult to find the hotel is, with reports of satellite navigation systems taking visitors the wrong way. Some guests claim they had to ask for directions in order to find the hotel, and suggest that clearer directions
negative:
Poor showers in some rooms.
Reviews regarding shower pressure and temperature control are mixed. It seems that showers in the main house are powerful and easy to control, whereas chalet rooms have less powerful showers or poorer water pressure.
negative:
Dated decor.
Some guests comment on the interior decoration of the hotel, commenting that it is dated and in need of updating. However, the hotel claims to maintain traditional decoration due to its listed status.