Hotel Arista (Naperville, USA)

Upon entering the lobby, you will instantly feel at home. The interior features are simple yet pleasing to the eye. The staffs welcome you with bright smiles and look ready to assist you with your bags. Moreover, you are offered champagne for free.

The fitness enthusiasts are pleased by the gym. It has state of the art equipment, which lets you have effective workouts. Everything you expect to find such as weights, treadmills with timers, and circuit bikes are there. In addition, there are employees who explain how the machines work.

Arista at CityGate Centre's staff clearly sets boundaries between those who stay because of business meetings & conferences, and those who stay for relaxation. The conference areas have great soundproofing which does not allow the noise to enter the rooms.

There are times when you just have to eat breakfast earlier than expected. However, you have to wait for 15-30 minutes to have a good spot during peak seasons. You might see empty tables but most of them are set aside for other guests. Thus, you are advised to make reservations the day before.

Some doors won't close completely which gives you less privacy. Some showers do not have strong pressures. Some tiles have molds. If you come across any of these problems, contact the staff immediately. A technician or housekeeper will be at your door as soon as possible.

The servers are efficient and polite. However, there are times when the food seems undercooked. Upon notification, the management sincerely apologized and replaced the food. You can also ask for a refund if you want.