About American Inn & Suites Mesa
The American Inn & Suites Mesa places guests near the Three Fountains Plaza and Fiesta Mall shopping centers. The hotel offers facilities such as an outdoor pool, a fitness room, and free parking.
En-suite rooms are equipped with cable TV, coffee makers, and fridges. Suites benefit from a separate seating area and a kitchen. All guests enjoy free perks such as Wi-Fi, weekday newspapers, and local calls.
The American Inn & Suites Mesa features a business center, meeting space, and a guest laundromat. Plus, guests can relax on the sun deck and enjoy the hot tub.
A deluxe continental buffet breakfast and unlimited coffee are included in the room rate. Popular dining spots in the area include the Redstone Bar & Grill and the Red Lobster.
The hotel lies four miles from Hohokam Stadium and seven miles from Arizona State University (Tempe Campus). Phoenix Sky Harbor International Airport is 15 miles away.
Positive Reviews
positive:
Basic but comfortable rooms
You shouldn't expect any luxuries at this hotel, but a significant number of guests did at least find the rooms were comfortable. The free Wi-Fi is almost always appreciated, as are the other freebies such as newspapers and local calls. Guests who benefited from a kitchen appreciated the extra convenience.
positive:
Decent location
Many guests appreciate the shopping and dining options near the hotel, although, for others, the main appeal was its proximity to the airport. A car is definitely beneficial while staying at this property but with transportation in place, you'll find area attractions are within easy reach.
positive:
Reasonable value
Although guests report issues with the Quality Inn & Suites Mesa, it does seem that the hotel offers reasonable value for money. The room rates are reasonable and the selection of freebies offer additional savings. A top tip is to leave room in your budget to cover an incidentals deposit.
Negative Reviews
negative:
Cleanliness could be better
Very few guests find this hotel offers exceptional standards of cleanliness, with many suggesting that this is an area where significant improvements could be made. The lack of attention to detail where housekeeping is concerned is said to affect the rooms and communal areas of the property.
negative:
Plumbing issues
Several reviews suggest that there are regular plumbing issues to contend with. Guests report there being a lack of either hot or cold water, although more commonly refer to slow draining water and toilets that become clogged easily.
negative:
Mixed opinions of service
Feedback about the standard of customer service at the hotel is mixed. Some guests found the staff perfectly friendly and helpful yet others found the service was indifferent. Guests describe how "buffet police" are overzealous in their checks at breakfast and others complain about the attitude of the management.