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    Hotel Acapulco (Acapulco, Mexico)

    Hotel Acapulco (Acapulco, Mexico)

    About Hotel Acapulco

    Acapulco is located near the shore of the Pacific Ocean on Acapulco Bay in Acapulco, Mexico. The hotel's rooms range from standard hotel rooms to full apartments. Each one features a television, telephone, and paid Wi-Fi access. Higher level suites include amenities like ironing boards, bathrobes, and slippers. The hotel has two outdoor swimming pools with gardens and palm trees around them. There is also an on-site beauty salon, a fitness centre, and a spa. A lift is available. Services offered include room service, luggage storage, laundry services, and babysitting. Guests of Acapulco can enjoy food and drinks at its many in-house restaurants and bars, which include El Pescador and La Ceiba. The restaurants serve a variety of buffet-style and a la carte local and international dishes. Hotel Guests can lounge on the beach, or participate in various water sports or visit attractions like the Xihuacan Museum and Archeological Site.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • A/C

    Rating overview

    7.6
    trivago Rating Index® based on 544  reviews from:
    • Hotels.com(8.0/10)
    • LocationExcellent  8.6 / 10
    • RoomsGood  7.7 / 10
    • ServiceExcellent  8.5 / 10

    Positive Reviews

    positive:

    The Location is Exceptional

    Guests all love the fact that this hotel is located right on the beach. It is also close to a nearby casino, various shops, and lots of restaurants. Many guests also commented that the view of the ocean is wonderful.

    positive:

    The Hotel Itself is Very Secure

    This hotel has designated security staff. Many guests said that there are always several members of security around, but that they are not intrusive or imposing unless they have to be. Therefore, guests felt secure while also being able to relax.

    positive:

    The Pools Are Lovely

    Guests all agree that one of the nicest things about this hotel is the fact that it has beautiful swimming pools. They are kept very clean. Many guests also liked that there is a bar in the pool area so they didn't have to go far to get a drink.


    Negative Reviews

    negative:

    The Food and Beverage Policy is Strange

    Many guests were disappointed by the fact that there are no refrigerators in the rooms. Furthermore, the hotel has a policy against bringing outside snacks and drinks into the facility. Several guests said that they found that strange and inconvenient.

    negative:

    The In-Room Safes Are Not Secure

    This hotel advertises in-room safes in some suites, but they are not secured to a floor or wall. Anyone can carry them around. Guests felt reluctant to leave their valuables in their rooms because of that.

    negative:

    Some of the Facilities and Rooms Need Updating

    Several guests mentioned that many of the facilities and rooms need updating. The decor in the common areas seems like it was put up in the 1970s according to some guests. Also, many of the basic level rooms at the hotel seem like they haven't been updated in years either according to guests.


    All amenities

    Property amenities
    1. Entrance hall/lobby
    2. Terrace
    3. Non-smoking rooms
    4. 24-hour reception
    5. Deck chairs
    6. WiFi in public areas
    7. Room service
    8. Free WiFi (public areas)
    9. Housekeeping
    10. Free WiFi
    11. Hand sanitizer provided
    12. Temperature screening
    13. Safe distance
    14. Response protocol
    15. Online check-in/check-out
    16. New safety protocols
    Room amenities
    1. Openable windows
    2. Television
    3. Air conditioning
    4. Sitting area
    5. Cable TV
    6. WiFi
    7. Free WiFi (rooms)

    Arrival / Departure

    1. Check in: 13:00
    2. Check out: 12:00

    Contact

    Benito Juarez 28,  39300,  Acapulco,  Mexico
    Telephone: +52(744)4820851 | Fax: +52(744)4843087

    Frequently Asked Questions about Hotel Acapulco

    • Is there a pool area at Hotel Acapulco?

      No, Hotel Acapulco doesn’t offer pool areas.

    • Are pets allowed at Hotel Acapulco?

      No, Hotel Acapulco doesn’t allow pets.

    • Is parking available at Hotel Acapulco?

      No, Hotel Acapulco doesn’t provide parking.

    • What time is check-in and check-out at Hotel Acapulco?

      Check-in at Hotel Acapulco is available from: . Check-out time is by .

    • Where is Hotel Acapulco located?

      Hotel Acapulco is located in Benito Juarez 28, 39300, Acapulco, Mexico.

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