Hotel 4 Stagioni Sensus Spa (Bardolino, Italy)

There were many guests who were content with their choice of stay given the amenities offered. For instance, there is free parking, free breakfast buffet, a spa area and an outdoor pool. The gardens and views from the rooms are a nice bonus.

The hotel's grounds are found to be beautiful and well cared for by many guests. The gardens and plants are a nice addition to the tranquil atmosphere of the hotel. The gardens made the hotel and surrounding much more pleasurable to sit and enjoy drinks, eat or simply spend time.

The free breakfast buffet is considered to be tasty and varied. The items such as coffee, fruits, pastries and cold meats are enough to satisfy different tastes. Whether they like sweet or salty items, there was something for everyone to choose, plus it is included in the price.

Some guests found the smoke smell to be overpowering once they opened the door to their rooms. The strong smell of cigarettes was not alleviated by the staff members who merely gave guests an air spray. The smell would not go away nor did the staff change rooms for the guests.

The air-conditioning is controlled by the reception area and individual guests cannot control the temperature. Some guests had to call reception several times for the temperature to be tolerable. Some found it too hot in their rooms and would have liked to adjust the temperature themselves.

For guests with disabilities, the hotel does not provide an elevator for them to reach their rooms. There are only steps to climb up to the rooms so guests who need an elevator will not find one here.