Positive Reviews
positive:
Airport convenience
This hotel is not only adjacent to the Salt Lake International Airport, but offers a complimentary airport shuttle to transport guests and their luggage to and from this airport. For guests needing easy access to the airport, this is the perfect hotel.
positive:
Excellent location close to a host of activities
Guests have been pleased with the location of this hotel in respect of areas such as downtown Salt Lake City and the Wasatch Mountains. Downtown SLC offers a host of dining and shopping areas and the Wasatch Mountains offer guests four world-famous ski resorts both giving guests a range of activities to choose from while staying here.
positive:
Modern and stylish hotel features
Guest rooms as well as the public areas of this hotel have been commended for being modern, up to date and stylish. Reviews indicate that this hotel has kept up with the times by updating its decor and furniture to create a cosmopolitan setting that guests have thoroughly enjoyed.
Negative Reviews
negative:
Friendly staff, but not enough of them
Guests have been pleased with the level of service they have received when staying at this hotel. However, guests have not been particularly happy with the amount of staff available to assist them. When this hotel finds itself operating at its full or semi-full capacity, the staff members seem overwhelmed and under prepared to handle guest issues.
negative:
Below average room-service
On several occasions, guests have ordered room service food for in-room dining but have been disappointed with the standard of food received. Reviews suggest that guests will be better off dining at the on-site restaurant or at a nearby restaurant off-site for a better standard of food.
negative:
Indecent Housekeeping hours
Housekeeping services are offered at this hotel. Guests, however, would have preferred otherwise simply because of how inconvenient the times at which they came to clean the rooms are.