Holiday Inn - Salem, an IHG Hotel (Salem, USA)

Red Lion Hotel Salem City features 12 meeting rooms and a large conference facility making it ideal for business travelers. The hotel's staff is highly efficient when arranging business meetings and guests can move seamlessly from one meeting to another with absolutely no hitches.

Although guests have observed that the rooms rather small and a bit dated, many have reported being happy that they are kept immaculately clean with hardly any cleaning flaws by the housekeeping staff.

One of the key highlights of this hotel is the highly amicable and professional staff. Reception staff receives top marks from guests while the wait staff in the restaurant is extremely efficient. Service is 100% geared towards to the guest.

The rooms at Red Lion Hotel Salem City are equipped with old analog TVs with fuzzy pictures and rather poor reception. The sinks tend to be partly clogged and fail to drain properly. Toilets flush slowly too which could point to a problem with the drainage system design. Shower curtains are old and threadbare.

Guests have reported that the great customer service at Willamette Valley Grill is not matched by the quality of food served for breakfast which guests have described as being limited and of cheap quality, not very inspiring.

Guests have reported that rooms with balconies facing the street are loud and noisy even at night.