The Hotel Salem (Salem, USA)

The breakfast here receives high accolades as being tasty, filling, and along the lines of what you'd get at a family member's home. Its preparation and presentation show off culinary skills as well as personable warmth, and is something that further makes staying here such a delight.

Everyone has a such a bubbly and polite personality that you feel like old friends meeting up again. The staff is very attentive, and prompt with their replies and assistance. They take time to get to know a bit about you, and see to it you have a wonderful time.

Rooms at Phoenix Inn Suites South Salem are everything expected and hoped for. They're spacious and charming, and well worth the pricing and decision to stay there. The location is just as nice, putting you right near downtown shopping and entertainment.

Housekeeping and maintenance are sometimes lacking, with requests needing to be repeated, or ultimately left ignored. Some of the conditions are a bit run down, so more attention to detail is appreciated.

Although it's not the hotel's fault if guests ignore non-smoking rules, the remnants and smells still linger. The inn needs to take better measures removing the odors before new guests check in.

No other negative opinion has been expressed by the guests about these accommodations.