Holiday Inn Portland-Airport I-205, an IHG Hotel (Portland, USA)

Many guests appreciate the free shuttle service to the airport, and say that the service is professional and the transportation is always on time. Others comment that a free area shuttle is also provided, and add that the drivers are friendly.

Most guests note that the staff exceeds expectations when it comes to friendliness and customer service, and say that the front desk employees are attentive without being intrusive. Others mention that the maid service keeps the rooms spotless and provides guests with fresh towels daily.

Many guests comment that the onsite restaurant is nicely decorated and serves delicious meals. Others state that the waiters are happy to recommend the daily specials, and add that there is a small convenience store in the lobby.

Several guests report that the hotel is located between a busy train track and the airport, and say that trains whistle each time they pass the property. Others mention that the air conditioning units are loud and suggest that sensitive sleepers pack a pair of earplugs.

Some guests point out that there are no microwaves or refrigerators in the rooms, and add that the whole property looks old and needs remodeling. Others note that while it is advertised as a smoke-free hotel, some rooms have a distinctive smell of cigarette smoke.

Several guests feel that the onsite parking is not safe, and add that there are too many dark corners. Others state that there are no security employees present in the parking area.