Holiday Inn - Memphis Downtown - Beale St., an IHG Hotel (Memphis, USA)

The option to walk to many attractions in Memphis is a big plus point for many guests. You'll find an abundance of shops, restaurants, and entertainment venues within a short walk of the property. The location of this property seems to be its most appealing feature.

Although feedback about this hotel is not 100% complimentary, guests do describe the selection of on-site facilities as good. There seems to be something for everyone, so whether you need to get some work done or want to relax, you'll find what you need is close at hand.

Guests often describe the front desk staff at the Holiday Inn Memphis-Downtown (Beale St.) as offering a friendly and helpful service, with many commenting that they enjoyed genuine Southern hospitality here.

Although guests tend to find the room rates at the hotel are reasonable, there is some discontent regarding the extra costs. Wi-Fi is provided free, but you'll pay extra for breakfast. Plus, there is no free parking available. Instead, you'll have to pay a daily valet parking fee if you want to park on-site.

Not every guest is all that impressed with the housekeeping service. Amenities such as towels and toiletries sometimes go unreplaced and bed sheets are not changed. Plus, guests comment that the housekeeping staff ignore do not disturb signs and knock loudly on doors.

Aside from the occasionally poor housekeeping service, guests also report some maintenance issues in the rooms. These include rattling air-conditioning units, missing light bulbs, and threadbare carpets. Guests also mention that the walls between rooms are thin.