About Holiday Inn - Memphis Downtown - Beale St., an IHG Hotel
Located near the FedEx Forum, Orpheum Theatre, and the entertainment along Beale Street, the three-star Holiday Inn Memphis-Downtown (Beale St.) features a fitness center and an outdoor pool.
Rooms feature cable TV, work desks, and coffee makers. Upgraded rooms add sofas and mini-fridges. Free perks include newspapers, local calls, and Wi-Fi.
Facilities at the Holiday Inn Memphis-Downtown (Beale St.) include a business center and event space, same day dry cleaning, and a safe deposit box. The hotel offers valet-only parking at extra cost.
On-site dining is available at the Russwood Park Sports Bar & Grill. Guests also have the option of having breakfast and lunch at the Coffee Corner. Room service is offered between 6 am and 11 pm.
The hotel lies within a mile of Court Square, the Memphis Rock n Soul Museum, and Mud Island River Park, and within five miles of Playhouse On the Square and Memphis Zoo.
Positive Reviews
positive:
Located near attractions
The option to walk to many attractions in Memphis is a big plus point for many guests. You'll find an abundance of shops, restaurants, and entertainment venues within a short walk of the property. The location of this property seems to be its most appealing feature.
positive:
Decent selection of facilities
Although feedback about this hotel is not 100% complimentary, guests do describe the selection of on-site facilities as good. There seems to be something for everyone, so whether you need to get some work done or want to relax, you'll find what you need is close at hand.
positive:
Friendly and helpful front desk staff
Guests often describe the front desk staff at the Holiday Inn Memphis-Downtown (Beale St.) as offering a friendly and helpful service, with many commenting that they enjoyed genuine Southern hospitality here.
Negative Reviews
negative:
Extra costs add up
Although guests tend to find the room rates at the hotel are reasonable, there is some discontent regarding the extra costs. Wi-Fi is provided free, but you'll pay extra for breakfast. Plus, there is no free parking available. Instead, you'll have to pay a daily valet parking fee if you want to park on-site.
negative:
Some housekeeping issues
Not every guest is all that impressed with the housekeeping service. Amenities such as towels and toiletries sometimes go unreplaced and bed sheets are not changed. Plus, guests comment that the housekeeping staff ignore do not disturb signs and knock loudly on doors.
negative:
Maintenance issues in rooms
Aside from the occasionally poor housekeeping service, guests also report some maintenance issues in the rooms. These include rattling air-conditioning units, missing light bulbs, and threadbare carpets. Guests also mention that the walls between rooms are thin.