Holiday Inn London-Bexley, an IHG Hotel (Bexley, United Kingdom)

Most guests give the front desk staff rave reviews for their personable and professional customer service, noting that they receive a warm welcome at any hour, which really lifts the spirits after a long day on the road. The team is also pleased to provid

The rooms are often described as "spotless", with comfortable furnishings and plenty of space. Many guests appreciate that the beds are outfitted with pillows of varying softness, and a few have noted nice touches such as complimentary bottled water and c

Most guests thoroughly enjoy the full English buffet breakfast, as well as the dinner menu. The wait staff get high marks for pleasant, attentive service. Several guests have noted that room service arrives very promptly, and is both hot and delicious.

More than a few guests were annoyed by the nominal charge for secure self parking. Others were troubled by the fee for Wi-Fi. Wi-Fi is free for members of the chain's loyalty program, and membership is free. However, several guests were disappointed in th

While many guests enjoy the English breakfast, others were disappointed to find no one available to cook eggs to order, or were otherwise unimpressed by the hot items.

A few guests had difficulties with the air conditioning, or trouble opening the windows. However, several found their rooms were surprisingly quiet despite the nearby A2 roadway, even with the windows open. Rooms at the back are quietest.